Chat Integration

Iris Ecommerce Solutions ensures seamless integration of chat functionalities across multiple platforms. This includes websites, Facebook, Instagram, Google Business Profile, AI agents, and WhatsApp, facilitating effective and streamlined communication.

Benefits That Can Be Expect from This Service

• Offers real-time customer support across various platforms.
• Increases customer satisfaction and engagement.
• Streamlines communication, reducing response time.
• Integrates multiple communication channels for a unified customer experience.

Why Improve Your Chat Integration?

• Live chat has the highest consumer satisfaction rate at 92%.
• Chatbots can save businesses up to 30% in customer support costs.
• Live chat leads to a 48% increase in revenue per chat hour.
• 63% of consumers who used live chat on a website are likely to return to that site.